Case study

Freelance marketplace

Messages, milestones and escrow payments for hiring designers

MarketplaceB2B SaaS

Role
UI and UX design, product thinking
Tools
Figma
Category
Marketplace, B2B SaaS

Overview

Veyra is a concept for a freelance marketplace where clients hire designers and pay per milestone. I designed the part where most projects go wrong: the conversation. The chat, the milestone under review and the money held in escrow sit on one screen, so a client can read the update, check what changed and approve the payment without leaving the thread.

Key decisions

01

Money is always explained

The project card splits the budget into paid, in escrow and not funded yet. The three rows add up to the total, and the escrow row has an info tooltip.

02

One primary action

Approve and pay is the only filled button on the screen. Everything else is a quiet secondary control.

03

Trust is earned, not claimed

The trust score only counts work paid through the platform, and the panel says so.

Screens

Messages: conversation list, chat with the milestone review card, and the project panel.
The UX decisions behind the screen
The UX decisions behind the screen.
Discover: designers ranked by match to the brief, with a trust score and a shortlist to compare.
Project: milestones, budget and files for one engagement.
Approve and pay: the confirmation step before money is released.
The milestone review card on its own
The milestone review card on its own.
The project cover
The cover shot.

More work

All work

Available for new projects

Tell me what you are building

Book a 30 minute product strategy call. We map the scope, the timeline and the one next step.